Amazon Web Services

Amazon Connect provides a variety of choices to enable your company to make and receive telephone calls.
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Our platform makes it easy to connect with your technology stack in a simple, easy installation process.

Telephony architecture
Amazon Connect provides capabilities to host both toll-free and direct dial numbers (DID) in all AWS Regions supported by Amazon Connect. You can use both types of numbers in a single instance. A complete list of supported countries and costs, including the price differences between DID and toll-free numbers can be found on the Amazon Connect pricing page.
For Customer Service
Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center. In just a few clicks, you can set up and make changes to your contact center so that agents can begin helping customers right away.